What happens if my payment is declined?

If your payment is declined, our Billing team will re-schedule collection. If payment is declined a 2nd time, we'll reach out with you with a secure link where you can update your payment information.

Your account becomes delinquent if billing is declined and not paid on the due day of the month. If billing is not paid within 7 days of the due day of the month, we may temporarily stop all work -until your account is brought current. If your account remains unpaid we may consider withdrawing from the Service Agreement.

See also How Billing works