What is included with the Phone/Unlimited Support Add-On?

Let us roll out the red carpet support for you! With the Phone & Zoom /Unlimited support add-on you get unlimited phone calls, Zoom meetings and emails with our Team. 

Our fee is $60/month for a one year minimum and this service adds

• Phone calls 
• Zoom meetings
• Unlimited Emails
  NOTE Please, do not copy in multiple Team members on your emails. Our entire Team sees all of your emails in our workflow software.  Send your email to one person on our Team and we'll make sure the appropriate manager responds!

This is in addition to our regular communications schedule

• Monthly Owner Emails are sent on the 1st of every month
  
  • these include important information about your account, our pre-Scheduled Calendar of Services, deadlines, customer hours, and consultative tips
    
    
• 24 Hour Small Business Support Center
  • we are constantly added & updating hundreds of commonly asked questions with simplified answers  SingletrackAccounting.com/support
    
    
• Monthly Bookkeeping reports are sent on the last day of every month
  • we send these for your review after every month's bookkeeping is complete
    How do I read my Bookkeeping Reports?
    
    
• "Client Requests" as needed/Action to take
  • we use an accounting workflow app to send 'Client Requests" when there is action for you to take!